At Hiking Friends Travel Nepal Pvt. Ltd., we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the applicable laws and regulations.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Book our travel services
- Sign up for newsletters or promotions
- Contact us for inquiries or support
- Provide feedback or complete surveys
- Interact with our website or social media channels
The personal information we collect may include:
- Name, address, and contact details (email address, phone number)
- Passport details (for booking travel services)
- Payment information (for processing transactions)
- Travel preferences and itinerary
- Feedback or inquiries you submit
We may also collect non-personal information automatically through cookies and analytics tools, such as:
- IP address
- Browser type
- Website usage patterns
2. How We Use Your Information
We use your personal information to:
- Process bookings and provide travel-related services
- Communicate with you regarding your bookings, inquiries, and updates
- Send promotional materials or newsletters (only if you opt-in)
- Personalize your experience with us and improve our services
- Process payments and refunds
- Comply with legal obligations
3. Sharing of Information
We respect your privacy and will not share your personal information with third parties except:
- To trusted partners involved in the fulfillment of your travel services (e.g., hotels, airlines, and guides)
- When required by law, regulation, or legal process
- To protect the rights, safety, and security of Hiking Friends Travel Nepal Pvt. Ltd., our clients, or the public
- If we have your explicit consent to do so
4. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your personal information
- Withdraw consent for marketing communications at any time
- Request the deletion of your personal data, subject to certain legal obligations
To exercise any of these rights, please contact us at [ info@hikingfriendsnepal.com ].
6. Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal requirements.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and for advertising purposes. You can adjust your browser settings to manage cookies; however, this may limit some functionalities of our website.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Hiking Friends Travel Nepal Pvt. Ltd.
Soaltee Dobato, Bafal, Kathmandu, Nepal
Email: info@hikingfriendsnepal.com
Phone: +9779767930218
By using our services or website, you agree to the terms of this Privacy Policy.